Walk-in or phone booking at the counter.
Sell now takes payment immediately and issues tickets.
Hold reserves seats under a name for later payment, like an
agent holding seats over the phone — settle or release it from the Holds tab.
Taken Available
Pending holds
Seats reserved by an agent under a name, awaiting payment. Settling issues
tickets immediately; cancelling releases the seats.
Held by
Reserved
Expires
Trip
Coach
Seat
Leg
Fare
No pending holds.
Sales summary
Showing your own sales only.
By day
Date
Currency
Online tickets
Online revenue
Counter tickets
Counter revenue
Total
Admin commission
No sales in this period.
By route
Route
Currency
Tickets
Revenue
By payment method
Payment method
Currency
Tickets
Amount
No sales in this period.
Tickets sold
Every ticket in range — the detail behind the summaries above.
Ticket #
Booked
Passenger
Seat
Route
Departure
Sold by
Channel
Payment
Fare
No tickets in this period.
Find a ticket
Search by ticket number, booking reference or passenger name.
Ticket #
Passenger
Seat
Leg
Departure
Sold by
Channel
Status
Fare
No matching tickets.
Cancellation report
Ticket #
Seat
Departure
Value
Refund
Sold by
Cancelled by
Accounted to
Cancelled at
Note
No cancellations in this period.
Setup
Name
City
Code
ID
Name
From
To
Stops & times along a route
The first stop leaves at 0:00 (the schedule's start time); each stop's offset is
hours:minutes from that start. Passengers can board and alight at any two stops in order.
Stops can't be changed while upcoming trips on the route have seats sold.
#
Pickup point
Offset (minutes from start)
Prices belong to a route, two of its stops in travel order, a passenger group,
and a currency — e.g. on Harare - Bulawayo you can price Gweru → Bulawayo
for Adult in USD, ZWG and ZAR separately. Saving an existing cell updates it; leaving a
group/currency combination unset means it can't be sold on that leg.
Route
From
To
Group
Currency
Price
Seat layout: seats are numbered 1..capacity in rows of the given column
count; the aisle falls after that many columns (e.g. 4 columns, aisle after 2 = a 2+2 coach).
Plate
Type
Capacity
Layout
Active
A schedule runs a route: the coach leaves the route's first stop at the start
time and reaches every stop at its configured offset. Leg prices come from Pricing.
Set "Repeat until" to create the same departure daily.
Upcoming schedules
Date
Starts
Arrives
Route
Coach
Status
Booked
Held
No schedules in this period.
Groups are priced directly per route and leg in Setup → Pricing (not a
percentage discount) — minimum age is just a reference for the counter staff.
Name
Min. age
ID
Staff who take bookings at the counter. Confirmed bookings are attributed to
the agent who made them; "Sales Online" represents self-service bookings on the customer site.
Name
Username
Bookings
Last booking
Status
Users & roles
Staff sign in with these accounts. Admin can reach everything;
Booking can sell seats, manage holds and view sales.
Add a user
Username
Name
Roles
Bookings
Last sign-in
Status
Audit trail
One row per state-changing request against the admin dashboard or the public
booking API — who did it, what they hit, and the outcome. Read-only lookups aren't recorded
here; sign-in attempts are on record separately.
